This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
Description of Services
In the Site, we provide users with access to clothing and accessories that can be purchased at the price mentioned on the site.
By using this Site, the User agrees to comply with all of the TERMS AND CONDITIONS hereof. The right to use the Site is personal to the User and is not transferable to any other person or entity. The User shall be responsible for protecting the confidentiality of their password(s), if any. The User acknowledges that, although the internet is often a secure environment, sometimes there are interruptions in service
or events that are beyond the control of the Company, and the Company shall not be responsible for any data lost while transmitting information on the internet. While it is the Company’s objective to make the Site accessible 24 hours per day, 7 days per week, the Site may be unavailable from time to time for any reason including, without limitation, routine maintenance. You understand and acknowledge that due to circumstances both within and outside of the control of the Company, access to the Site may be interrupted, suspended or terminated from time to time. The Company shall have the right at any time to change or discontinue any aspect or feature of the Site, including, but not limited to, content, hours
of availability and equipment needed for access or use.
Use of the Site is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years, you shall not register as a member of the Site and shall not sell, purchase
or bid for any items on the Site. As a minor if you wish to purchase or sell an item on the Site such purchase or sale may be made by your legal guardian or parents who have registered as users of the Site. We reserve the right to terminate your membership and refuse to provide you with access to the Site if it is brought to our notice or if it is discovered that you are under the age of 18 years.
In consideration of your use of the Site, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India. You also agree to provide true, accurate, current and complete information about yourself as prompted by the Site’s registration form. If you provide any information that is untrue, inaccurate, not current or incomplete
(or becomes untrue, inaccurate, not current or incomplete), or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). If you use the Site, you are responsible for maintaining the confidentiality of your account and password
including cases when it is being used by any of your family members, friends or relatives, whether a minor or an adult. You further agree to accept responsibility for all transactions made from your account and any dispute arising out of any misuse of your account, whether by any family member, friend, relative, any third party or otherwise shall not be entertained by the Company. Because of this, we
strongly recommend that you exit from your account at the end of each session. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We reserve the right to refuse service, terminate accounts, or remove or edit content in our sole discretion. Access to and use of password protected and/or secure areas of the Site is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the Site may be subject to prosecution.
Your Information (or any items listed):
“Your Information” is defined as any information you provide to us or other users of the Site in the registration process, in the feedback area, bulletin board, chat service etc. or through any e-mail feature. You are solely responsible for Your Information, and in accordance with certain features of the Site we may only act as a passive conduit for your online distribution and publication of Your Information.
You shall not host, display, upload, modify, publish, transmit, update or share any information or share/list(s) any information or item that:
(a) belongs to another person and to which You does not have any right to;
(b) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
(c) harm minors in any way;
(d) infringes any patent, trademark, copyright or other proprietary rights
(e) violates any law for the time being in force;
(f) deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
(g) impersonate another person;
(h) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; (i) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other
(j) shall not create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers;
While we have made every effort to display as accurately as possible the colours of the products that appear on the Site, we cannot guarantee that your monitor or screen’s display of any colour will be completely accurate, as computer monitors and screens of electronic devices vary.
Electronic Communications When You use the Site or send emails or other data, information or communication to us, You agree and understand that You are communicating with us through electronic records and You consent to receive communications via electronic records from us periodically and as and when required. We will communicate with You by email or by an electronic record on our Site which will be deemed adequate service of notice / electronic record.
The Site or third parties may provide links to other World Wide Web sites or resources. Because we have no control over such Sites and resources, you acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You
further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
Pricing Information in case of sale by us We strive to provide you with the best prices possible on products and/or services you buy from us,
however, We do not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without any prior notice. The prices mentioned on the Site are not subject to comparison with the same or similar product(s) and/or service(s) available through any online or offline sale. The pricing is subject to our pricing policy and the prices shall be determined only at our
sole discretion. While we strive to provide accurate product and pricing information, pricing or typographical errors may occur. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, we may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We will have the right to modify the price of the
product and contact you for further instructions using the e-mail address or telephone number provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that we accept your order the same shall be debited to your credit card account. The payment may be processed prior to our dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account. No refunds shall be applicable on the orders made by the User under the Cash on Delivery (“COD”) option.
Cancellation by Us
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount
will be reversed back in your Card Account.Cancellations by the User In case of requests for order cancellations, we reserve the right to accept or reject requests for order cancellations for any reason. As part of usual business practice, if we receive a cancellation notice and
the order has not been processed / approved by us, we shall cancel the order and refund the entire amount. A request for cancellation of order shall be valid and accepted only if they are made within 12 (twelve) hours of making the order on the Site. We will not be able to cancel orders that have already been processed or orders for which request for cancellation is made after the expiry of 12 (twelve) hours from making the order. We have the full right to decide whether an order has been processed or not.The User agrees not to dispute the decision made by us and accepts our decision regarding the cancellation.Fraudulent /Declined Transactions We may constantly monitor the user’s account in order to avoid fraudulent accounts and transactions. Users with more than one account or availing our services fraudulently shall be liable for legal actions under applicable law and we reserve the right to recover the cost of goods, collection charges and lawyers fees from persons using the Site fraudulently. We reserve the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or omissions in breach of these terms and conditions. In the event of detection of any fraudulent or declined transaction, prior to initiation of legal actions, We reserve the right to immediately delete such account and dishonour all past and pending orders without any liability. For the purpose of this clause, we shall owe no liability for any refunds.
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
Credit Card Details
You agree, understand and confirm that the credit card details provided by you for availing of services on the Site will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to us. Further the said information will not be utilized and shared by us with any of the third parties unless required for fraud verifications or by law, regulation or court order. We will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you.
Copyright & Trademarks
All contents included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of HailWomen or its content suppliers and protected by Indian and international copyright laws. The compilation of all contents on this site is the exclusive property of HailWomen and protected by Indian and international copyright laws. All software
used on this site is the property of HailWomen or its software suppliers and protected by Indian and international copyright laws.
You may not post, distribute or reproduce in any way any copyrighted material, trademarks or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights.
Limitation on Liability
Except in jurisdictions where such provisions are restricted, in no event will HailWomen be liable to you or any third person for any indirect, consequential, exemplary, incidental, special or punitive damages, including also lost profits arising from your use of the Site, even if HailWomen has been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, HailWomen,
liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to HailWomen, for the Service during the term of membership.
All Disputes and Differences whatsoever arising out or in relation to this subscription order/contract or order of Service shall be referred for resolution to a sole arbitrator, so appointed by HailWomen Wears Private Limited at its sole discretion. The said Arbitration shall be conducted in terms of the Arbitration and Conciliation Act 1996 together with all statutory amendments made thereto. The Award made in
pursuance thereof shall be final and binding on all the parties. The seat and venue of Arbitration shall be New Delhi and shall be governed by the Applicable laws of India. This Agreement shall be subject to the jurisdiction of the appropriate courts of Delhi.Indemnity You agree to indemnify and hold Hailwomen.com, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of your use of the Service in violation of
Even after this Agreement is terminated, these provisions will remain in effect.
7. Applicable Law
The membership is deemed to have been entered into at Delhi, India and the laws of India will govern the membership and any violation of the terms and conditions provided herein. Disputes arising out of or in any way affecting the membership including interpretation of any of the terms are subject to Courts of appropriate jurisdiction in Delhi. You hereby explicitly agree for Delhi courts jurisdiction for any disputes that may arise.
In the event, you are not agreeable to any of the terms or conditions herein contained, please reconsider and please refrain fro
2) HailWomen may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from [date].
• Your personal information / data which is provided by you time to time, including e-mail id, mail address, first name, last name, telephone number in order to create unique profiles. All information uploaded by the user becomes public knowledge and Hailwomen.com may at its sole
discretion include all or any portion of the listing intimated by a client for display on Website in any other media, other platforms including but not limited to print media, community associations, websites, television shows, DTH/IPTV Services, mobile etc. and Hailwomen.com shall not be held liable for usage/publicity of such information / data. What we do with the information we gather You can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behaviour on our Website. This information is compiled and analysed on an aggregated basis. This information may include the URL that
you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
We require this information to understand your needs and provide you with a better service, safe, efficient, smooth and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
• We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.
to your personal information. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
Grievance Officer & Questions
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
RETURNS, EXCHANGE & CANCELLATION SIMPLIFIED SHOPPING
Our aim is to simplify shopping, to build an Indian company that offers world class customer experiences. And we will constantly innovate to do better.
Return Policy: No Returns.
A. Exchange can only be accepted if a product has any defect and same need to be informed within 6hours after receiving the product.(Products delivered to you are audited and Quality checked by our team before dispatching to you and all the required documents necessary to state the fact can be provided anytime in case of dispute).
B. In case of dispute Refunds can be initiated only, if we fail to provide you the proof stating the above mentioned.
C. Products are delivered in a proper package by our team and shipping company, which keep product safe from all kind of wear and tear.
(A) We strongly recommend to get your customized/body fit only.
(B) In case of standard size purchased by you, we can only accept the request for alteration if it need to be reduced, or in case of defect or refurbished of accessories provided by us with that product.
(C) Customisation Issues with the measurement provided by you can only be accepted if the size is larger/long. Process: Request. Confirm Handover. All India shipments include a return shipping label.
Customer Care: +91-99108 72873 | Email: email@example.com
Drop off: Corporate Office – H Block Market, Sector 1, Palam Vihar, Gurgaon.
Business Hours: 10am – 6pm IST, Monday to Friday, except Indian public holidays.
We include a pre-paid return label in all our shipments to make it easy for you in case of alterations with the size required. Generate a request, specify a convenient pick up date, and we will manage the rest.
If you find any problems with size your Hail Women article or are unsatisfied for any reason, you can resend the article up to 60 days from the date of purchase we can alter it for free. (After 60 days you need to bear the shipping charges to and fro).Alteration is free for one year. We will only accept articles that are returned in their original packaging, are undamaged with the original label still attached. Otherwise we may not accept the alteration request and send it back to the customer.
A. For all accepted returns, we will refund your money within 7-10 working days, offer store credits or exchange for another available size or product, as you prefer. Only eligible for the article purchased, not any packaging or gift or free items included by us.
B. 30% of the amount will be deducted in case of cancellation request after 12hours (twelve hours) of placing order.
The easiest way to exchange is to generate a request from our website. For transactions made by signedin customers, you can go to “My Orders” under the “My account” menu. For guest order transactions, visit the Track Your Order page. You will need to enter your Order ID and the email address given in the order. You can also call or write to us if you need any assistance or if you find that more convenient.
We are not able to cancel orders once they are collected by our delivery partners. If so, the order can be cancelled only after receipt of delivery by the customer. For all accepted cancellations, we will refund your money within 7-10 working days, offer store credits or exchange for another available size or product, as you prefer.
Please inform our customer care department in the event any articles are delivered without tags. Please
do not accept a delivery if the packaging is not properly sealed or is damaged.
SHIPPING METHODS AND COSTS
We have tied up with some of India’s leading delivery companies and will keep expanding our partner network. India shipping options with estimated delivery times, depending on location are as follows:
We craft all the product individually and we will do our best to dispatch on the same day once ready and
audit, otherwise on the next business day.
Actual delivery timelines could vary, usually based on the delivery address and during peak shipping periods. In case your pincode is not accepted at Checkout, please contact us, we will do our best to service your order.
For any information, please contact our customer care service at:
E: firstname.lastname@example.org, or T: +91 9910872873
Apologies to our international fans. In case you just have to have your order, please contact us and we will do our best.
RESTRICTIONS ON RETURN SHIPMENTS
Our delivery partners will only accept HailWomen articles that are returned in their original packaging. Please do not include any other items in the package as these could violate Indian shipping regulations as your return may then not be accepted by our delivery partner/us.
Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization. We aim to dispatch all orders within 10 days with the exception of sale periods where it may take up to 5 days more. Estimated delivery times are to be used as a guide only and commence from the date of dispatch.
We are unable to cancel orders once they have been scheduled for pick up by our delivery partner. We are unable to redirect orders once items have been dispatched. For your convenience, we do not require your signature upon receipt. For security and insurance however, all orders do require a signature upon receipt. We understand you may not be available at the time of delivery in which case a signature by anyone taking delivery on your behalf is acceptable. Please note however that you are responsible for all packages signed by anyone in lieu of you.
TAXES & DUTIES
All product prices displayed are exclusive of all taxes and duties, you will be charged at the time of checkout, nothing in addition towards these.
“You”, “Your” refers to the customer that has made the purchase on our site and/or made the payment for a purchase on our site.
“Intended delivery address” is defined as the “Ship To” delivery address specified in the order. This includes the “Ship To” delivery address provided for gift orders where the purchaser and intended recipient may be different people and at different addresses.